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Support Overview
4BM is committed to quality customer service and offers several different forms of support including live one-on-one support, email-based support, training materials and self serve support.
Knowledge Base:
Our knowledge base contains solutions for the most common installation, server and end-user problems.
Training Videos:
Watch video demonstrations on how to perform common system tasks:
Support Forms:
Browse our support forum to see if your question has already been answered. If you don't find your question there, just register as a user in the forum and post it under the most appropriate topic, a member of our support team (or another user) will answer your post as soon as possible!
One-On-One Support:
We offer one-on-one support at a fee of $95.00 per hour. We can diagnose and solve problems remotely using Web-Meeting tools. To purchase a support session, click the link below, checkout, and we will contact you once your payment has been processed.
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